Hospitality & Wellness Cristina Villalón Hospitality & Wellness Cristina Villalón

4 Ways To Design A Unique And Memorable Hotel Guest Experience

When guests walk into a hotel, the very first thing they notice is not the amenities—it's the design, the look and feel of the property.

This vibe and how it makes them feel kicks off their guest experience during a hotel stay.

Most guests notice a hotel’s style—industrial, minimalist, bohemian, country. They see wall colors, furniture, lighting fixtures and tile patterns on the floor. Maybe there's a spectacular staircase or mural in the lobby that catches their eye. Whatever they see or sense will trigger an experience.

Good design is pretty aesthetically pleasing. Great design engages the senses, lures people in and creates a visual narrative that guests will remember long after they leave.  Designers' talent lies in their ability to create guest experiences that are genuine, unique, and memorable.

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Hospitality & Wellness Cristina Villalón Hospitality & Wellness Cristina Villalón

8 Appetizing Restaurant Design Trends That Will Be On The Menu In 2018

Without good food, a restaurant cannot survive. Without good design, it cannot thrive.

Restaurant customer experience will trump food and service, making layout, decor, lighting and other interior design elements the most important factors in luring in diners.

Here are the top eight restaurant interior design trends we see flourishing in 2018.

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Hospitality & Wellness Cristina Villalón Hospitality & Wellness Cristina Villalón

Restaurant Design Psychology: Greatness is in the Details

7 Clever Tricks to Serve Guests What They Want: A Delectable Experience

Before they prepare and serve food, restaurants must persuade would-be dining guests to enter and choose to eat there. The secret to a full house is to use restaurant design psychology to cater to the senses of guests and provide a captivating, authentic and memorable experience.

Guests' feelings and experiences are influenced by their five senses. Good food is not enough to keep them coming back for more, just as nice decor is not enough to entice them to return if the food isn’t good. Most customers are not aware of how restaurant design affects their experience, but they know how they feel in that space.

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Hospitality & Wellness AD&V® Hospitality & Wellness AD&V®

Cuba: A Lesson in Raw Hospitality

Is experience creation the new reality in the hospitality business?

For the greater part of the twentieth century, the hospitality industry focused on creating cocoons of comfort where travellers could repose, nurture, and refresh themselves, while safely exploring the exoticism of other cities, cultures, and customs.
The goal of the hospitality industry at the time was simply to create a safety zone where one might dip one’s toe in a bit of strangeness during the daytime— with the guarantee of a warm bed and an equally warm (and recognizable) meal at night.

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